Erik Strong

Atlanta, Georgia

Hi, I'm Erik.

Sr. Director, Sales Intelligence & Customer InsightsEquifax Workforce Solutions

I turn customer and market data into real business action.

Sales intelligence Customer insights Applied AI Data & engineering

Projects

Live apps, built for a phone

About

I run sales intelligence and customer insights for all of Equifax Workforce Solutions, supporting over $2.7 billion in revenue across more than a dozen verticals. The job is connecting real data insight to business action: applied AI that drives and monitors the business and pulls the signal out of the noise, and custom apps and products that generate revenue on their own.

I've led the charge on deploying and using AI across the organization, and I'm one of the people it's looked to on where the field is going and what is actually worth building.

I lead the teams that build it, and I'm a coach player about it. I work directly with sales to influence live deals and where the business goes next, and I'm in front of the C-suite regularly.

I started at Equifax in 2013 writing code, and I never stopped. Along the way I built the insights and the algorithm that detect synthetic fraud in the credit marketplace, which became two patents, and I've won the company's biggest awards more than once, which is unheard of for someone who isn't a salesperson by trade.

Off the clock: Georgia football, good beer, and planning the next family trip. The apps above exist because I wanted them for myself.

$2.7B+
Revenue supported
12+
Verticals served
2
Patents
13+
Years at Equifax
Verticals
Mortgage Auto Card Consumer Finance Debt Management Commercial Government Risk Public Safety and more
Led AI adoption across the organizationLooked to as a thought leader on where the field is going
Two patentsDetecting synthetic fraud in the credit marketplace
Top Equifax awards, more than onceRare for a role that isn't sales
Coach playerLeads the teams and still builds alongside them

Sales intelligence & customer insights

Customer and market data turned into the view that moves a deal, not another dashboard nobody opens.

Applied AI

AI that actually runs inside the business: monitoring it, surfacing signals, and flagging what matters.

Products that ship

Custom apps and tools built to generate revenue, and the teams to keep building them.

"I'm a coach player. I love to teach, but I don't like standing on the sidelines."Erik Strong

Writing

Occasional, when there's something to say

Short pieces on what actually works when you put data and AI in front of a business. New posts go out by email, and you can unsubscribe in one tap.

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